Juan Alberto Garcia

Pearson Vue Test Administrator

• Certification and Compliance: Achieved certification as a Pearson VUE Test Administrator, ensuring compliance with testing protocols and security measures.
• Exam Administration: Administered a wide range of certification and licensure exams, adhering to strict guidelines to maintain the integrity and confidentiality of the testing process.
• Candidate Support: Provided excellent customer service to test candidates, including check-in procedures, identity verification, and clear instructions on test procedures and policies.
• Technical Proficiency: Operated and managed testing software and hardware, troubleshooting technical issues promptly to ensure a smooth testing experience.
• Security and Integrity: Enforced security measures to prevent cheating and ensure fair testing conditions, including monitoring testing rooms and handling incidents according to Pearson VUE protocols.
• Record Keeping: Maintained accurate records of testing activities, candidate performance, and incident reports, contributing to the accountability and reliability of the testing center.
• Training and Development: Participated in ongoing training to stay updated on Pearson VUE policies and procedures, enhancing the quality and efficiency of test administration.